About the Client
A UK-based Recruitment Agency specialising in IT, finance, legal services and healthcare. With a mission to connect top talent with leading organisations, as startup they experienced rapid growth but a limited budget, which led to operational bottlenecks that impacted their ability to scale effectively.
The Challenge
As they expanded, they encountered several challenges:
- Candidate Screening Backlog: High volumes of CVs and applications slowed down the recruitment process.
- Time-Consuming Administrative Tasks: Tasks such as job postings, data entry, and contract management consumed valuable recruiter time.
- Database Management Issues: Maintaining and updating their talent pool database was inefficient and error-prone.
- Pressure to Reduce Costs: They needed to optimize operations without increasing overheads to remain competitive.
To maintain their reputation for efficiency and quality, they sought a reliable outsourcing partner to streamline their back-office processes.
Our Solution
We developed a tailored BPO solution to address their operational pain points:
- Application Screening Support
Our team took over initial candidate screening, shortlisting qualified candidates based on predefined criteria, and ensuring recruiters could focus on engaging with top talent. - Database Optimisation
We cleaned, updated, and organized their candidate database, ensuring accurate records and faster talent searches. - Administrative Task Management
From posting job advertisements to preparing and managing candidate contracts, our team handled repetitive tasks with precision and speed. - Scalable Support for Peak Times
During busy periods, we provided additional resources to manage increased workloads, ensuring consistent service quality.
The Results
Our partnership delivered measurable results:
- 30% Reduction in Time-to-Hire: Streamlined processes allowed recruiters to place candidates faster.
- 50% Increase in Efficiency: Recruiters spent more time building relationships and less time on administrative tasks.
- Improved Database Accuracy: A fully optimised database enhanced search capabilities and recruiter productivity.
- 20% Cost Savings: Outsourcing administrative functions reduced overhead costs while maintaining quality service delivery.
What the Client Says
“Partnering with Albris has been instrumental in helping us scale. Their expertise in handling back-office processes has allowed our team to focus on what we do best: connecting great talent with great opportunities.”
Looking Ahead
With improved efficiency and reduced costs, they are positioned for sustained growth. As their trusted outsourcing partner, we’re exploring additional opportunities to support their operations, such as market research and candidate sourcing analytics.
This case study highlights how outsourcing can empower recruitment companies to streamline operations, reduce costs, and focus on core activities. If you’re a recruitment agency looking for similar results, we’d love to discuss how we can help!
